MissionMaster

MissionMaster will support mission planning by helping in booking vehicles, tickets, hotels in line with organization guidance.

MissionMaster will perform the task of assisting in mission planning. It will gather the necessary details, search for the best options for vehicles, tickets, and hotels, and make the bookings. The expected level of automation is 4: High Automation (“mind off”).

Data Source:

IOM Travel guidelines and policies
Booking websites
IOM’s internal systems if available

Capabilities:

Must have: Gathering booking details, searching for options, making bookings.

Should have: User-friendly interface for inputting details and reviewing options, ability to handle changes and cancellations.

Could have: Integration with organization’s systems for seamless data transfer, advanced features like price tracking and alerts.

Won’t have: Real-time tracking of vehicles or flights, personal concierge services.

DISSEMINATION CHANNELS:

MissionMaster can be published via Ms Teams for team collaboration, Email for individual users, Web Site for public access, and Mobile App for on-the-go access.

PERFORMANCE INDICATORS:

Accuracy of bookings
Aherence to guidelines
User satisfaction
Cost savings achieved through efficient booking

Next Step:

Create User Personas and Stories